Browsing by Author "Kithae, Prof. Peter Paul"
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Road Infrastructure and Matatu Crew Character on Customer Satisfaction in VUCA Public Road Transport Sector in Kenya
Kithae, Prof. Peter Paul (International Journal of Research and Innovation in Social Science, 2022-08)Rapid innovation is an important tool to maintain leadership in a volatile environment. VUCA (Volatile, Uncertain, Complex and Ambiguous) world examples have shown how challengers within an organization must be developed ...