http://ir.tum.ac.ke/handle/123456789/17339 Contains electronic theses & dissertations for this department 2026-06-13T18:42:49Z http://ir.tum.ac.ke/handle/123456789/17684 PURCHASING CONSORTIA DETERMINANTS IN THE EFFECTIVENESS OF PURCHASING CONSORTIA IN COUNTY REFERRAL HOSPITALS IN THE COAST REGION, KENYA CHEBET, EVERLINE Purchasing consortium has been used to describe a form of cooperation in a diversified view to pool resources and manage supply risk. Academics and practice are increasingly interested in purchasing consortia because they provide a broader picture of the joint effort of corporations and government agencies in sourcing. Depending on the anticipated advantages, the function of a purchasing group might be expanded more or less. It's hard to argue for the employment of a purchasing group for anything other than cost reductions, so that's where most of the attention is focused. The strategic approach of coordinating the group purchasing enables the purchasing organization of public health facilities to join forces for a collective acquisition in the view of benefiting at reduced transaction costs from greater purchasing power, and more comprehensive information. The objectives were narrowed down to the influence of supplier capacity, contract management, portfolio approach, and suppliers’ interest; all moderated by the management information system on purchasing consortium. The study was done in the County Referral Hospital in the Coast Region, Kenya. Theoretically, the study was anchored on competency theory, MacNeil Relational Theory, Contingency Theory, Network, and Stakeholder Theory. The study used the descriptive research design in undertaking this study. The study population comprised of 212 officials drawn from across the county referral hospitals in the coastal region of Kenya. The stratified random sampling technique resulted into having a total sample size of 139 units of analysis. Data was collected by use of questionnaires, analyzed, and presented scientifically in tables and graphs. Ridge regression was further used to address multicollinearity issues through shrinking the regression coefficients towards zero, mitigating the impact of high intercorrelation among predictor variables. The study findings revealed that Supplier Capacity has a significant positive influence on the purchasing consortium, Contract Management has a significant positive on the purchasing consortium, Portfolio Approach has a significant positive influence on the Purchasing Consortium, and Supplier’s Interest has a significant positive influence on the Purchasing Consortium at County Referral Hospitals in the Coast Region, Kenya. The R Square Results in the moderated relationship model of .676 in table 4.18 indicated that over 67% of the variability of the dependent variable could be explained by the independent variables in the moderated relationship model. The standard deviation statistics value of 0.98502 which was less than the mean value indicated that the data for the management information system moderating variable was well distributed around the central tendency. The study recommends an in-depth assessment and categorization of the Procurement Needs by the County Referral Hospitals. The study recommended further research to be done on other Counties using different elements of the purchasing consortium. The thesis further recommends the use of different variables for studying purchasing consortium. 2025-01-01T00:00:00Z http://ir.tum.ac.ke/handle/123456789/17680 EFFECT OF CREDIT MANAGEMENT PRACTICES ON THE PROFITABILITY OF FORMAL MANUFACTURING FIRMS IN KENYA ALI, ZEINAB SHEIKH The main purpose of this study was to determine the effect of credit management practices on the profitability of the formal manufacturing firms in Kenya. The specific objectives of the study were formulated as follows: to investigate of the effect of client appraisal on profitability of formal manufacturing firms in Kenya, to establish the effect of credit risk control on profitability of formal manufacturing firms in Kenya, to determine the effect of debt collection policy on profitability of formal manufacturing firms in Kenya and to determine the effect of credit terms on profitability of formal manufacturing firms in Kenya. The study was anchored on the Credit Risk theory, Credit Scoring Theory and Credit Default Theories. The study adopted the descriptive research design. The Target population for the study was 1,008 registered formal manufacturing firms in Kenya, whereas the sample size was 286 unit of analysis which were selected via the stratified random sampling technique. The researcher used both primary secondary data. The primary data was collected using questionnaires, whereas the secondary data was collected via data collection sheets. The statistical package for social sciences version 20 was used in analysing the collected data in this thesis. The regression coefficients generated from the model were used in testing the hypothesis at .05 level of significance. The p-value for H01 was .001, the P-value for H03 was .000 and the p-value for H04 was .005. These outcomes informed the rejection of H01, H03 and H04. The rejection of H01, H03 and H04 entailed that client appraisal, Debt collection policy, and credit terms have a significant effect on the profitability of formal manufacturing firms in Kenya. The p-value for H02 was .093, these outcomes led to the failure to reject the second hypothesis. The failure to reject H02 indicated that credit risk control has no significant effect on the profitability of formal manufacturing firms in Kenya. The study therefore, concluded that the formal manufacturing firms in Kenya should focus on investing in client appraisal, debt collection policy, and credit terms since they significantly affect their performances. The outcomes from the study would be helpful to managers in the manufacturing firms in making informed decisions with reference to credit management. The study also enriched the literature in the field of finance. The study recommends that policy formulating bodies and regulatory bodies should devise policies which support formulation and implementation of credit management practices, this is because they have an overall positive effect on the performance of formal manufacturing firms in Kenya. 2025-01-01T00:00:00Z http://ir.tum.ac.ke/handle/123456789/17679 INFLUENCE OF FINANCIAL INNOVATION ON PROFITABILITY OF COMMERCIAL BANKS IN KENYA OLUOCH, KUBASI ALVIN The main purpose of this study was to examine the influence of financial innovation on profitability of commercial banks in Kenya. Commercial banks are engaging in financial innovation as a response to the complexity of the ever-changing business environment characterized by uncontrollable events and technological advancement. The general objective of the study was to examine the influence of financial innovation on profitability of commercial banks in Kenya. The specific objectives were to determine the influence of financial product innovation, financial process innovation, financial marketing innovation and organizational innovation on the profitability of commercial banks in Kenya. Theories applied in the study were Transaction Cost theory, Abernathy and Utterback theory, Diffusion of Innovation theory and Financial Intermediation theory. The study adopted descriptive design, with a target population of 102 respondents and sampling size calculated using Krejcie and Morgan formula to determine the sample size of 77. Primary data was collected by administering structured questionnaires on senior management whereas secondary data was obtained from published CBK’S annual reports for a five-year period between 2018 and 2022. The reliability of data collection instrument was accepted at Cronbach’s reliability coefficient of 0.8. All the diagnostic tests done including normality test, autocorrelation test, multicollinearity test, linearity and heteroscedasticity test confirmed the reliability of the regression model. Statistical analysis was carried out using SPSS Statistics for Windows, version 27 and data presented using tables and graphs. Hypothesis testing was done using multiple regression with the results revealing that all the four innovation factors have a positive and significant influence on profitability. The R square results of .746 indicated that independent variables explain 74.6% of the variations in dependent variable. The study therefore recommended that there is need for bank managers to continuously invest in developing new products and processes as they increase bank incomes. Additionally, financial experts to use the study findings in advising managers on the ideal business model and structures that greatly reduce costs hence increasing profits. 2025-01-01T00:00:00Z http://ir.tum.ac.ke/handle/123456789/17662 INFLUENCE OF TURNAROUND STRATEGIES ON PERFORMANCE OF FOUR STAR-RATED HOTELS IN THE COASTAL REGION OF KENYA MWIKYA, BENJAMIN NZOMO The study's general objective focused on the influence of turnaround strategies on the performance of four-star-rated hotels in the coastal region of Kenya. The specific objectives of the study were: to establish the influence of organizational restructuring on the performance of four-star-rated hotels in the coastal region of Kenya, to identify the influence of cost efficiency strategy on the performance of four-star-rated hotels in the coastal region of Kenya, to determine the influence of repositioning strategy on the performance of four star-rated hotels in the coastal region of Kenya, to assess the influence of marketing strategy on the performance of four-star-rated hotels in the Coast region of Kenya and to evaluate the moderating influence of organizational learning on turnaround strategies and the performance of four star-rated hotels coastal region of Kenya. Grounded in Contingency, Transaction Cost, Market Positioning, Brand Equity, Organizational Learning, and Goal-Setting theories, the study used a descriptive research design. The target population included 319 managers from four-star hotels, with 177 respondents selected through stratified random sampling. Data was collected through questionnaires and analyzed using SPSS 27. Findings indicated that organizational restructuring had the least influence on hotel performance, with a Beta coefficient of -0.035, signifying a minimal and insignificant influence. Cost efficiency strategy was the third most influential factor, with a Beta coefficient of 0.153, suggesting a positive relationship between cost management and the performance of hotels. The Repositioning strategy showed a moderate positive correlation with the performance of the hotel, marked by a correlation coefficient of 0.349 (p-value = 0.000), highlighting its significance in meeting customer needs and preferences. Marketing strategy exhibited the strongest positive and statistically significant relationship with the performance of the hotel, with a correlation coefficient of 0.467 (p-value = 0.000), emphasizing the critical role of marketing in enhancing brand visibility, attracting customers, and fostering loyalty. Organizational learning had a weak positive but insignificant correlation with the performance of the hotel, with a correlation coefficient of 0.135 (p-value = 0.098), indicating it is not a strong predictor of performance. The study recommends prioritizing innovative marketing campaigns due to their substantial influence on the performance of hotels. Implementing customer relationship management systems can enhance guest relationships and encourage repeat business. Investments in product diversification, improved customer service, and flexible pricing strategies are also advised to maximize performance. Overall, the study underscores the importance of marketing and repositioning strategies in boosting the performance of four-star hotels in Kenya's coastal region 2024-01-01T00:00:00Z