Browsing Department of Management Science by Subject "Customer Service Delivery"
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Influence Of ICT Related Training On Customer Service Delivery In County Governments In Kenya
(INTERNATIONAL JOURNAL OF SCIENTIFIC & TECHNOLOGY RESEARCH VOLUME, 2016-02)The main purpose of this study was to establish the effect of ICT related training on customer service delivery in Machakos County, Kenya. Being a descriptive and correlational cross-sectional survey, self-administered ...