Show simple item record

dc.contributor.authorSamson, Kitheka
dc.contributor.authorJonathan, Mulwa
dc.contributor.authorMuli, Wycliffe
dc.contributor.authorRuth, Ngunjiri
dc.contributor.authorTabby, Goko
dc.date.accessioned2021-06-07T07:27:55Z
dc.date.available2021-06-07T07:27:55Z
dc.date.issued2013-09
dc.identifier.issn2225-2436
dc.identifier.urihttps://ir.tum.ac.ke/handle/123456789/17409
dc.description.abstractSupplier quality management is one of the very many simple concepts that make a lot of sense to any well meaning organization. Unfortunately, implementing the concept is not very simple and over the years, companies have crumbled due to failure to master the best practices in supplier quality management. Practices such as measuring the performance of suppliers, engaging suppliers in quality management systems, supplier audits, supplier development, integration and competitive supplier selection are a great opportunity to improve organizational performance in terms of customer service delivery levels and operational costs reduction. However, it is worth noting that there are numerous challenges encountered in having such practices accepted by all the stakeholders. The purpose of this study was to determine the effect of supplier quality management on organizational performance, covering all the supermarkets in Kakamega town. The study employed a descriptive survey design and the study population was the procurement managers of the supermarkets. Data was collected using structured questionnaires which were administered by the researchers through a drop and pick technique and it was descriptively analyzed. The study also explored the potential integration of supplier quality management practices into an organization’s operations, focussing on the currently available applications. The study recommended that suppliers should maintain reliable records, errors to be identified early, supermarkets to decentralize their management structures, suppliers should conform to specifications and that senior level management should be fully committed especially in supplier development programmes so as to overcome the challenges faced in supplier quality management. Finally, suggestions for further research were givenen_US
dc.language.isoenen_US
dc.publisherAsian Society of Business and Commerce Researchen_US
dc.relation.ispartofseries;Vol. 3, No.1
dc.subjectOrganizational performanceen_US
dc.subjectSupplieren_US
dc.subjectSupplier Quality Managementen_US
dc.titleThe Effect of Supplier Quality Management on Organizational Performance: A Survey of Supermarkets in Kakamega Townen_US
dc.typeArticleen_US


Files in this item

Thumbnail

This item appears in the following Collection(s)

Show simple item record