Influence of Supply Chain Technological Integration on the Performance of Formal Manufacturing Firms in Mombasa County, Kenya

Abstract

Technological integration within the supply chain has emerged as a pivotal determinant for the growth and competitiveness of manufacturing companies amidst the rapidly evolving business landscape. However, in Kenya, numerous firms encounter challenges in embracing and assimilating the latest technological advancements into their supply chain operations. This study aimed to assess the impact of supply chain technological integration on the performance of formal manufacturing firms in Mombasa County. Grounded on the Innovation Diffusion Theory, the research targeted 50 general procurement managers, 100 warehouse managers, and 100 general operation managers across 50 manufacturing enterprises. Utilizing the Yamane formula, a sample size of 152 respondents was determined, and data was collected through questionnaires. Statistical analysis was conducted using SPSS. The findings show that by enhancing operational efficacy and efficiency, the integration of supply chain technology significantly enhances overall business performance. Consequently, the study concludes that supply chain technological integration plays a positive role in influencing firm performance among formal manufacturing enterprises in Mombasa County. To optimize performance, it is recommended that firms invest in robust and reliable technologies. Furthermore, there is a need for additional research to explore the impact of supply chain technological integration on firm performance across diverse industries and regions within Kenya